Privacy policy

Last updated: 20-11-2023

This Privacy Policy explains how DocExchange.io collects, uses, and discloses your personal information. By using our Services, you consent to the data practices described in this policy.

  1. Collection of Information:

    We collect various types of information, including information you provide directly to us, information we collect automatically, and information from third-party sources.


    Information you may provide directly to us includes:

    • Account information, such as email and username
    • Full name
    • Name of school
    • Documents that you upload

    Information we may collect automatically includes:

    • Device information such as the name and version of your operating system and browser
    • IP address
    • Information about how you use our Services such as which pages you visit within the site and time of last visit

    We use Stripe to process payments such as when you purchase a subscription or receive rewards for your documents. Data related to payments with Stripe is covered by Stripe's privacy policy. Information you may provide directly to Stripe to access these services includes:

    • Payment methods and bank account information
    • Full name and address
    • Documents to verify your identity

    Information we may collect from Stripe or other third parties includes:

    • Status of your Plus subscription
    • Region and preferred currency
    • Information about your payments to or from our Services, including time of transaction and amount
    • Account information you provide when you choose to link your account to an external service
  2. Use of Information:

    We use the information collected to operate, maintain, and improve our Services, process transactions, send notifications, and for other purposes described in this policy.

  3. Sharing of Information:

    We do not share your personal information with third parties without your consent, except in specific circumstances mentioned in this policy, such as to comply with legal obligations or in the case of a business transfer.

  4. Security:

    We take reasonable measures to protect your personal information. However, no method of transmission or storage is entirely secure, so we cannot guarantee complete security.

  5. Cookies and Tracking:

    We use various tracking technologies, such as cookies, to collect information about your activity on our site and to save your preferences for future visits. Some of these such as those relating to user authentication are necessary for the core functionality of the site, to prevent fraud or for security reasons. Others, such as those relating to collection of usage data are optional. We use Google Analytics to collect this optional usage information, which is processed by Google in accordance with the Google Privacy Policy for Partner Sites. Upon visiting the site for the first time you are prompted to either accept or reject these optional cookies such that this information is never collected or shared with Google without your consent.

  6. Your Choices:

    You can view, update, amend, or delete your account information at any time from the dashboard. You can also opt-out of receiving certain communications from us.

    If you are a migrating user from Finnfasit.no and wish to update or delete your information before November 25th 2023, please contact us. Otherwise, you may use the dashboard as normal after this date.

  7. Links to Other Sites:

    Our Services may contain links to other websites. We are not responsible for the privacy practices of those websites.

  8. Children's Privacy:

    Our Services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13.

  9. Changes to This Policy:

    We may update this Privacy Policy from time to time. We will notify users of any changes and your continued use of the Service after such notice will signify your acceptance of the changes.

  10. Contact Us:

    If you have any questions or concerns about this Privacy Policy, please contact us at support@docexchange.io.

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